Jessica Ditchella is Assistant Team Lead on our Customer Support team. Around the office, she’s known for her magical “Crinkle Cookies”— they’re the perfect blend …
Have you ever wondered who you’re talking to on live chat, over the phone, or through email when contacting the Canadian Web Hosting team …
When you think of the instant messaging service WhatsApp, companies using the platform for customer service and marketing may not be the first thing …
For a brand, having an online presence is a must-have these days. Posting regular quality content is a should-have. And delivering customer service through social media is …