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VidTalks 2018 Recap

Published April 20, 2018 by Karolina Kapusta · 5 min read

The average goldfish has the dismal attention span of 9 seconds. Humans now have a shorter attention span than a goldfish, losing concentration after a mere …

The Best Examples of Using Social Media for Customer Service

Published April 7, 2018 by Karolina Kapusta · 5 min read

We’ve reached a point in the digital world where customers expect your brand to be on social media. Moreover, they expect your company to be …

9 Ways to Get More Google Reviews

Published March 30, 2018 by Karolina Kapusta · 5 min read

Online reviews written by real people are more likely to influence a shopper’s buying decisions than anything your company says about itself on its website. …

The Perks of Using Google+ for Marketing

Published February 23, 2018 by Karolina Kapusta · 5 min read

You’ve probably heard at one point or another that Google+ is futile for social media marketing: No one I know uses Google+. Google+ is a ghost …

Social Media for Customer Service: The Pros and Cons

Published January 19, 2018 by Karolina Kapusta · 5 min read

For a brand, having an online presence is a must-have these days. Posting regular quality content is a should-have. And delivering customer service through social media is …

The Biggest Social Media Fails of 2017

Published December 20, 2017 by Karolina Kapusta · 6 min read

Mistakes on social media are inevitable, whether it be making a typo, misusing a hashtag or using the wrong filter. When you’re an individual, it’s …

Social Media Successes of 2017

Published December 13, 2017 by Karolina Kapusta · 6 min read

There’s no denying the power of social media. From boosting brand awareness, to creating a worldwide community, to starting a politically-charged movement, social media has …

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