In light of the unprecedented global events surrounding COVID-19 (“coronavirus”), Canadian Web Hosting would like assure clients that our primary objectives are to maintain a safe and healthy environment for our customers, employees and partners, while continuing to provide secure and reliable web hosting services.

We continue to closely monitor the situation as it unfolds and are making real-time adjustments to our robust business continuity plan as needed to ensure customers are not affected by this event. At the moment, our facilities continue to provide normal levels of service with additional measures are in place such as:

  • Enhanced cleaning and disinfecting procedures in all of our offices and datacentre locations, including the continual re-supplying of hand-sanitizer, disinfecting wipes and other supplies.
  • Advising staff who feel unwell or suspect that they have been exposed to the COVID-19 virus to stay home and self-isolate for 14 days, and to follow directions from their healthcare provider.
  • Following the guidance from major public health organizations such as Public Health Agency of Canada and the World Health Organization.

We recognize the trust that you have placed in our organization to be a part of your daily operations and we are committed to earning that trust. This is a challenging time for all and we are here to continue to support you.

At Canadian Web Hosting, we sincerely hope that you, your families and your colleagues all stay safe.

Sincerely,
Tony Chu
CEO, Canadian Web Hosting