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The Essential Role of Websites in the Social Media Era

Published February 26, 2024 by Adelina Wong · 3 min read

In an era dominated by tweets, likes, and shares, it’s easy to question the relevance of a traditional website. After all, with billions of users …

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social media manager

A Social Media Manager’s Checklist

Published October 12, 2018 by Joey C. · 4 min read

How do you break up your day, week, and month to get the most out of social media as a social media manager? A social …

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social media for customer service

Social Media for Customer Service: The Pros and Cons

Published January 19, 2018 by Karolina Kapusta · 5 min read

For a brand, having an online presence is a must-have these days. Posting regular quality content is a should-have. And delivering customer service through social media is …

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Social Media Successes of 2017

Social Media Successes of 2017

Published December 13, 2017 by Karolina Kapusta · 6 min read

  There’s no denying the power of social media. From boosting brand awareness, to creating a worldwide community, to starting a politically-charged movement, social media …

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hashtags, social media, twitter, facebook, instagram

Using Hashtags On Different Social Media Platforms

Published September 12, 2017 by Theodore Chu · 2 min read

  As with any new invention, there are always niche factors that make it unique. For social media, one of these inventions is the hashtag. …

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Time Saving Social Media Tips

Published January 24, 2022 by Alvin Chu · 4 min read

Managing social media accounts can be time consuming, with the amount of accounts you need nowadays there isn’t enough time in a day to manage …

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The Best Examples of Using Social Media for Customer Service

Published April 7, 2018 by Karolina Kapusta · 5 min read

We’ve reached a point in the digital world where customers expect your brand to be on social media. Moreover, they expect your company to be …

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The Biggest Social Media Fails of 2017

Published December 20, 2017 by Karolina Kapusta · 6 min read

  Mistakes on social media are inevitable, whether it be making a typo, misusing a hashtag or using the wrong filter. When you’re an individual, …

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How To Measure Your Success on Social Media

Published September 14, 2017 by Theodore Chu · 3 min read

  When you’re representing a brand or company on social media, measuring the actual success of your efforts can be a little harder than just …

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4 Mistakes You Might Be Making On Social Media

Published September 11, 2017 by Theodore Chu · 2 min read

  Social media efforts don’t always translate to a larger following or brand exposure, and there’s not always a large explanation for it. When something …

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