Vanna Ngo is our Customer-Experience-intern-turned-Data-Centre-Technician. Vanna works out of our Coquitlam data centre, ensuring our servers are in tip-top shape and assisting customers with any questions they have. She’s a networking pro and regularly contributes to our blog on Linux and Windows-related topics.

Whether you want to talk about anime, her Instagram-famous pooch Ruki, her panda obsession, or gaming hard on the Sims, talking to Vanna will leave you in a good and silly mood. Find out more about her below!

 

data centre technician

Name

 

Vanna Ngo

 

When did you join the CWH team?

 

Feb 2017

 

What brought you to CWH?

 

After having such an amazing opportunity as a co-op student back in 2015, I decided to come back.

 

What was your first impression of CWH?

 

The office had a positive energy about it and everyone was very nice. 

 

Who was your favourite superhero growing up? Why?

 

Does Sailor Moon count as a superhero? She was one of the first female “superheroes” that I was exposed to, and to this day, she still wins my heart. I’d choose her over any Marvel or DC superhero any day.

 

 

What did you want to be when you grew up?

 

I wanted to be a plastic surgeon when I was in elementary school, but I soon realized I get queasy way too easily, so no thanks 🙂

 

What is one thing you’ve always wanted to do, but haven’t yet?

 

I’ve always wanted to do a road trip across Canada to visit all of the provinces, but I’m still saving up for a car. Darn you, student loans! Education should be free.

 

 

 

What’s one thing you want everyone to know about you?

 

I love dogs, especially mine. You can catch him on Instagram: @mister_ruki

 

data centre technician dog

 

 What is your favourite website? Why?

 

Neopets. That’s all I can really say…

 

 

What book are you currently reading?

 

I’m currently reading “The Happiness Project” by Gretchen Rubin. It reminds me to take a step back when things get stressful. 

 

 

 

What is the nerdiest thing about you?

 

When I would get bored in the past, I would write secret messages in binary to my friends from school. We would communicate by converting binary into ASCII (American Standard Code for Information Exchange). 

 

 

What is one unusual or interesting thing about you?

 

I love watching horror movies even though I am super jumpy. Who’s excited for The Nun?! Also, I wish Christmas was every day.

 

 

What is your favourite thing about being part of the CWH team?

 

Everyone has a good sense of humour and is very honest. It really makes you feel like you’re a part of a family.

 

data centre technician - holiday party

The CWH 2017 holiday party

 

 

What is your favourite thing about working in the tech and web hosting industry?

 

Every day is unique in the tech world! There’s always something new to do to or learn.

 

 

What is the most interesting thing that has happened to you since working at CWH?

 

When customers call us and assume I’m part of a different department other than support because I am a female. People, it’s 2018! #WomeninTech

 

As my favourite superhero would say…

 

 

What is your favourite thing about being a Data Centre Technician? 

 

Being able to work with the servers physically as it has taught me a lot in regards to troubleshooting and identifying respective hardware.

Want to find out more about Vanna (or her dog Ruki)? Try them in the comments below.