Canadian Web Hosting Blog and News
12Sep/140

Need a web-hosting company? Some key factors to help you choose:

Most businesses have their own website now and it is essential that the web-hosting provider is secure so data and business isn’t lost through malicious hacking or downtime. But how do we choose a reliable web-hosting company? Here are some factors to consider:

1.  Customer support
If any issues arise, whether your site is down or data is missing, it is essential that your web-hosting provider is there to support you. Settle for nothing less than 24/7 customer support so that your issues can be resolved in a timely manner. Make sure you can get help anytime and wherever you are located.

2.  Reliability
Check out the web-hosting provider’s guarantee of uptime. You want a reliable service and your website to have maximum exposure to potential business. Where 100% server uptime does not exist (if a company guarantees that, it is false), there are definitely web-hosting providers that will meet expectations of 99.9% - 99.99999% guaranteed uptime. Also make sure they provide backup services or other options to secure your data.

3.  Guarantee
Just like when we shop for any other product, we want to have the freedom to return something we don’t like or doesn’t fit our needs. Look for web-hosting companies that offer at least a 30-day guarantee or pro-rated money back guarantee. This trial period will let you cancel your service early with less penalty.

4.  Options
Check out the web-hosting provider’s website. A solid company will offer you flexible plans and a variety of packages to suit your needs. Compare the prices and inquire about differences in rate. If you’re looking for a web-hosting plan to resell web space, make sure there are reseller plan options.

5.  Extra charges
Are there limitations in your plan, such as bandwidth? Providers will often charge extra when you exceed your plan restrictions and as a result, your site could go offline. Check and compare that these prices are reasonable and that the company will keep your site online when these charges are paid off.

6.  Discounts
Once you have narrowed down a few choices, chat with the sales representatives to inquire about discounts and special offers. Many providers will offer free software installers or domain names.

7.  Reputation
Finally, check reputability of a company. Instead of using forums or other unreliable sources, consider looking into accredited business directories with ratings, such as the Better Business Bureau.

 

Sheila W.

@CAWebHosting
@CWHUpdates

14Feb/130

Canadian Web Hosting Maintenance Updates: February 18-23, 2013

Next week, our maintenances are at our our Vancouver data centre.

Vancouver, British Columbia
Photo © mayanais on Flickr

Electrical Maintenance: February 18-20
The window are: Monday, February 18 to Wednesday, February 20, from 8:00 to 16:00 PST, daily. This maintenance is necessary to perform readings on all electrical circuits and infrastructure and it is non service impacting.

AC Maintenance: February 18-22
The windows are: Monday, February 18 to Friday, February 22, from 06:00 to 18:00 PST, daily. This maintenance is required to perform our quarterly preventative maintenance and is non service impacting.

Electrical Maintenance: February 20-21
The windows are: Wednesday, February 20, from 23:00 PST to Thursday, February 21, 06:00 PST. This maintenance is required to perform the quarterly major UPS and battery testing. It is non service impacting.

Electrical Maintenance: February 23
The windows are: between 20:00 to 22:00 PST. This maintenance is required to transfer the building chillers to generator during an upcoming testing in order to ensure newly installed components are operating as designed. It is non service impacting.

Please be assured that our team and the appropriate support staff will be present for the entire duration of these maintenance windows. If you are a current Canadian Web Hosting customer and have any comments or concerns, you may contact us by email at support@canadianwebhosting.com or by phone at 1-877-871-7888. To stay up-to-date with future news and announcements, you can follow us on Twitter at @cawebhosting and on our Facebook Page.

Kevin Liang
CTO / SEO Guru

29Jan/130

Canadian Web Hosting Maintenance Updates: January 31-February 1, 2013

This week, our maintenance is at our our Vancouver data centre.

Vancouver, British Columbia
Photo © istargazer on Flickr

Scheduled Network Maintenance
The window is: Thursday, January 31, from 20:00 PST to Friday, February 1, to 06:00 PST. This maintenance is necessary for our secure bandwidth system and it may be service impacting.

Please be assured that our team and the appropriate support staff will be present for the entire duration of these maintenance windows. If you are a current Canadian Web Hosting customer and have any comments or concerns, you may contact us by email at support@canadianwebhosting.com, by phone at 1-877-871-7888, by tweeting us at @cawebhosting or via our Facebook Page.

Kevin Liang
CTO / SEO Guru

4Dec/120

Canadian Web Hosting Maintenance Update: December 6-7, 2012

This week, our maintenance is from our Toronto facility.

Toronto, Ontario
Photo © photo71 on Flickr

Electrical Maintenance
The windows are: Thursday, December 6, 2012, from 22:00 EST to Friday, December 7, 2012, to 06:00
EST. This maintenance is non service impacting and is required to perform preventive maintenance on our UPS units.

Please be assured that our team and the appropriate support staff will be present for the entire duration of this maintenance window. If you are a current Canadian Web Hosting customer and have any comments or concerns, you may contact us by email at support@canadianwebhosting.com, by phone at 1-877-871-7888, by tweeting us at @cawebhosting or via our Facebook Page.

Kevin Liang
CTO / SEO Guru

28Nov/120

Canadian Web Hosting Maintenance Update: November 30, 2012

This week, our maintenance is from our Toronto facility.

Toronto, Ontario
Photo © wvs on Flickr

Electrical Maintenance
The windows are: Thursday, November 29, 2012, from 22:00 EST to Friday, November 30, 2012, to 06:00 EST. This maintenance is non service impacting and is required to perform some maintenance on one of our UPS units.

Please be assured that our team and the appropriate support staff will be present for the entire duration of this maintenance window. If you are a current Canadian Web Hosting customer and have any comments or concerns, you may contact us by email at support@canadianwebhosting.com, by phone at 1-877-871-7888, by tweeting us at @cawebhosting or via our Facebook Page.

Kevin Liang
CTO / SEO Guru