A transformer located underground on the Richards and Smithe exploded and caught on fire. This cause a major blackout in the Finacial district of downtown Vancouver on Monday July 14th. Unfortunately our colocation was also affected by this.
During the power loss, the UPS kicked in as expected. When the generators came on, it overheated and failed. This is why we lost service to all of servers including our main site.
One of our employees at the downtown field office took these pictures: